Current Covid Alert Level 3 Step 2 Hours

                                                                   Week 1                                                                                                     Week 2

Remuera Clinic -              Monday 10am – 2:30pm                                                                                           Monday 10am – 2:30pm                                                                                                      Remuera Clinic -            Thursday 10am – 2:30pm                                                                                       Tuesday 10am – 2:30pm

Ormiston Clinic -              Tuesday 10am – 2:30pm                                                                                      Wednesday 10am – 2:30pm                                                                                                 Ormiston Clinic -       Wednesday 10am – 2:30pm                                                                                    Thursday 10am – 2:30pm

Dear Ortho1 Patients\Family,

Update Monday, 22nd November – We have progressed to Level 3 Step 2 and now waiting to see if we can get to Level 3 Step 3. Then we hear in a week if we drop to the “Traffic Light” system. How this will affect who we can see, and what for, is yet to be relayed to us by our NZ Dental Council. At this point, we can only but sigh (heavily).

We have had the aircon checked\verified at Ormiston. We have new aircon installed in the Remuera treatment Clinic. We have also installed heavy duty air purifiers – we have two air purifiers running at Remuera and three at Ormiston (as it is bigger).

Please work with Puspa (our receptionist) and please do not create any extra stress for her with unreasonable behaviour and demands. We did not put us in this position, but we are working to cope with everyone’s situation as efficiently as we can.

We are slowly opening more appointment times for our patients to be seen\treated. Improving the safety measures at the Practices (air purifiers) plus NZ Dental Council directives are helping with this gradual re-opening. We are well on the way back to less restrictive clinical procedures, but we do need to wait until we understand what the “traffic light” system actually means for us.

We shall still need to separate patients from each other. This means we continue with our texting service for appointments – please stay in your parked car until we text the all-clear for the patient (and this means only the patient) to come into our Reception

Please keep checking our website regularly for any further updates.

If you have a previous or long-standing orthodontic appointment with us between Monday, 22nd November and Friday, 3rd December (inclusive), this will now be cancelled. Puspa has already started this process. We shall contact you by email confirming any appointment cancellation – please confirm receipt of the appointment cancellation by return email. We shall then contact you again to organise a replacement appointment.

We do prefer to be contacted via email at this time. It is just easier to keep control and tend to everyone’s queries. Please use at reception@Ortho1.co.nz for the Remuera Clinic and Ormiston.reception@ortho1.co.nz for the Ormiston Clinic.