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Dear Ortho1 Patients\Family,
Update Tuesday, 18th October – It has been (again) confirmed that Auckland will remain at Level 3 for a further two weeks (minimum). We continue to be able to see and treat patients for URGENT or EMERGENCY treatment.
This continues to limit what we can do. We can remove/replace any annoying loose brackets; we can cut off any long ends; we can replace cracked or worn Aligners. We cannot see patients for a normal or routine treatment checks\adjustments – there needs to be a reason.
Beyond that we still need to separate patients from each other. This means we continue with our texting service for appointments – please stay in your parked car until we text the all-clear for the patient (and this means only the patient) to come into our Reception.
Please keep checking our website regularly for any new updates
If you have an orthodontic appointment with us between Wednesday, 20th October and Tuesday, 2nd November (inclusive), this will now be cancelled. We shall contact you by email confirming any appointment cancellation – please confirm receipt of the appointment cancellation by return email. We shall then contact you again to organise a replacement appointment once we have confirmed when are able to re-open (which is Level 2).
A review of the Pandemic Levels as they apply to us (directed by our NZ Dental Council) –
Level 1 - Almost normal operations but need to separate patients in the operatories.
Level 2 - Need to separate patients both in the operatories and the reception areas
Level 3 - We are allowed to “only” treat patients for urgent or emergency treatment
Level 4 - Not allowed to see any patients
Patients who have an orthodontic emergency, please first view our 'Orthodontic Emergency' tab on our website first, www.ortho1.co.nz. If you have an urgent and painful orthodontic emergency which wax and\or paracetamol cannot resolve, please contact us on 0800 BRACES otherwise email us at reception@Ortho1.co.nz for the Remuera Clinic and Ormiston.reception@ortho1.co.nz for the Ormiston Clinic.
Welcome to our Orthodontic Practice
We understand your desire to seek the best possible orthodontic care for yourself or your child. We pride ourselves on our honesty and patient respect and assure you the best possible orthodontic treatments are available to you.
We offer a personal approach to orthodontics with caring and highly qualified staff.
Braces aren’t just for kids. Teeth straightening can be changed at any age if your gums and bone structures are healthy. We offer a variety of treatments that are designed for different age groups – including adults.
“Braces For a Beautiful Smile”
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