Covid-19 Update
We hope that you and your families are all doing well. Under Alert Level 2 we are able to recommence treatment for most of our patients.
We have been planning for this stage. We know we will not be able to see everyone at once and will be prioritising patients. We want to make sure that everyone is safe and this means that we cannot see as many patients as we did beforehand as we want to be meticulous with our protocols. We are following the Dental Council of New Zealand Level 2 protocols. Please be patient.
If you already have an appointment with us, we must know in advance if anything is missing, lost, broken. We will not be able to repair a broken bracket if we do not know about it in advance.
If you have an appointment with us –
Upon arrival in the carparking area please text (no. provided in email) to let us know you have arrived. We shall acknowledge that you have arrived and let you know if there is any wait time. Once we are ready for you we shall text you back to ask you to please come up into the Clinic. Please apply hand gel (at the front door or on the front counter). We do ask you to keep distancing rules from other staff members and patients and please do not touch anything or use cell phones.
In general, only the patient can enter our practice at Level 2 (as stated by the Ministry of Health and Dental Council of New Zealand). Please arrange alternative care for any siblings as they are not permitted to attend our practice. Unless stated otherwise in your appointment.
We cannot see anyone who is feeling sick or is awaiting test results for COVID-19. Should you feel unwell and have an appointment coming up please cancel and we will rebook your appointment.
More information will be sent to you via email if you are a current patient of ours. Please contact us if you would like to receive more information at reception@Ortho1.co.nz
Welcome to our Orthodontic Practice
We understand your desire to seek the best possible orthodontic care for yourself or your child. We pride ourselves on our honesty and patient respect and assure you the best possible orthodontic treatments are available to you.
We offer a personal approach to orthodontics with caring and highly qualified staff.
Braces aren’t just for kids. Teeth straightening can be changed at any age if your gums and bone structures are healthy. We offer a variety of treatments that are designed for different age groups – including adults.
NOTICE TO ALL OUR PATIENTS WITH REGARD TO THE CORONAVIRUS (COVID-19) PANDEMIC
We (in our Practice) began preparing for this Pandemic back in January. We have made sure we have sufficient hand sanitiser, masks, gloves and anti-viral surface wipes in both Practices. Now, for those who have appointments with us over the next few months, please pay particular attention to the following –
- All respiratory illnesses are contagious. What is happening now is a sharp reminder of what has always been real.
- If you have any of the following symptoms – FEVER, RUNNY NOSE OR EYES, SNIFFLY NOSE, SORE THROAT, COUGH AND\OR UPSET STOMACH – please CALL or EMAIL us to re-schedule your appointment.
- If any patient and\or family member arrives at either of our Practices with any of the symptoms noted in ITEM 2, you will be asked to LEAVE IMMEDIATELY, and your appointment will be RE-SCHEDULED BY PHONE OR EMAIL.
- When you arrive please make use of the hand sanitiser on the reception countertop as the first thing you do.
- We also request that adhere to the NZ Government’s Isolation Protocols should they be applicable to you or any member of your family.
- If your appointment with us needs to change we shall phone\email you to re-schedule the appointment.
Our goals are –
- To make sure your treatment runs as efficiently as possible in these extraordinary times
- To prevent\limit the cross-infection\transmission of any respiratory illness – this requires your help so we can remain healthy to provide you all with uninterrupted treatment.
- To update you as soon as possible if any further changes to our procedures need to take place.
We truly look forward to making it through this Pandemic with all of us intact. We do not need to panic; We do not need to be blasé; We do not need show bravado. Common-sense and thoughtful actions are required. Thank you for your co-operation and understanding.
Please do not hesitate to email (preferably) or phone if you have any queries and please keep checking this website for any updates/changes.
“Braces For a Beautiful Smile”
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